Return and Refund Policy

At GloweeShop, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.

Returns

Customers may request a return within 14 days of receiving their order. To be eligible for a return, the item must:

• Be unused and in its original condition
• Be returned in the original packaging
• Include proof of purchase or order confirmation

Items that are damaged due to misuse, improper handling, or normal wear may not qualify for a return.

Return Process

To initiate a return, please contact our customer support team through our Contact Us page or email us with your order details. Once your return request is approved, we will provide return instructions.

Return processing typically takes 2 business days after we receive and inspect the returned item.

Refunds

Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within a reasonable number of business days, depending on your payment provider or financial institution.

Non-Returnable Items

Certain items may not be eligible for return, including:

• Final sale or clearance items
• Gift cards
• Personalized or customized products
• Used or damaged items not caused by shipping issues

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us immediately so we can resolve the issue promptly.

Shipping Costs

Shipping charges are generally non-refundable unless the return is due to our error or a defective product.

Customers may be responsible for return shipping costs unless otherwise stated.

Contact Us

If you have any questions regarding our Return & Refund Policy, please contact us:

Website: https://gloweeshop.shop/

Contact Page: https://gloweeshop.shop/contact-us/

Live Chat
Chat with us live for immediate assistance.

Email
support@gloweeshop.com

Call Us
+1 785-899-7255

Location
1124 Main St, Goodland, KS 67735, United States

Business Hours
Monday – Friday, 9:00 AM – 19:00 PM (USA Time)